Go Funky shall endeavor to deliver the products to the recipient as per the delivery option selected by the user while placing the order. The delivery time ( 4 days to 10 days depending on location you provided for delivery after processing/dispatch of order) is subject to location you provided for delivery. Go Funky charges nominal amount from customers as display on the webpage. Please check your e-mails and SMS regularly for updates.
Before any festival or major occasions, we suggest you to place your order at least 5 (five) days in advance.
You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.
Delivery may be affected by and may take longer due to Force Majeure Events.
In such cases, we will proactively reach out to you. You must check your e-mails and SMS regularly for updates.
Proof of delivery will be provided in case of any dispute in delivery.
If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.
Notwithstanding anything contained in these Terms and Conditions, in the event the order is made to deliver through any courier agency or any third party, Go Funky does not make any representation or warranty in relation to the delivery of such orders. The products will be delivered through courier company and the delivery made by them are subject to the terms and conditions of such courier companies.
For products that are shipped using the services of our courier partners, the date of delivery is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery.
You acknowledge that requested delivery date of such products are non-binding. Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped. Deliveries through third party courier agencies will not execute on Sunday and Public Holidays.
Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.
All courier orders are carefully packed and shipped from our warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your order. Courier partners sometimes have some delays due to holidays and strikes.
In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made.
The courier company will attempt to deliver the package twice before the parcel returns back to the point of origin. In the event the delivery is not executed during the attempts, you shall still be charged for the order.
We will consider the order executed in the below cases:
- Wrong shipping/delivery address.
- Premises locked.
- Recipient refusing to accept the delivery.